Spencer Clarke Group are seeking a Learning and Information Officer for a Local Authority Client based in North London.
In this role, you will deliver Library and Heritage Services, manage daily operations at a service point, and support customer engagement and resource development.
About the role:
You will be tasked with delivering key strategic objectives:
- Manage public service routines such as shelving, using ICT systems for issuing and discharging items, registering new users, and handling payments.
- Address and resolve customer enquiries, providing accurate information or referring to other sources as necessary.
- Assist in reader development and promotional activities, including conducting story readings and rhyme times for children.
- Assist with stock management, including unpacking, checking, servicing new materials, and repairing or preparing stock.
- Assist in managing budgets for service points and ensuring effective use of resources.
About you:
The successful candidate will have the following skills / experience:
- Previous experience working in a library or similar environment.
- Proven experience in delivering high-quality customer service, including handling enquiries and resolving issues effectively.
- Experience in conducting reader development activities.
- Strong experience in communicating effectively both verbally and in writing.
What's on offer:
Salary: £16+ph
- may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6, months minimum, with a high likelihood of extension
Hours: Monday - Friday, 35 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on .
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