- Remote or hybrid considered
- Delivering software solutions in the pensions / financial services sector
- Established and well respected award winning company
Great new opportunity for a Pensions Subject Matter Expert / System Analyst to join our award winning FinTech client on the south coast. You will be joining the SME team working with both clients and internal business teams to provide pensions expertise enabling the delivery of tailored customer solutions for new business engagements and existing customer system enhancements.
The role can be structured on either a remote or hybrid basis depending on location.
The activities within this role are varied and the successful candidate will work within a flexible high performing team of BAs, Developers and Testers working in an Agile software delivery environment and assisting in the end-to-end development lifecycle. With a frequently changing regulatory framework, the successful candidate will be a dynamic, creative individual that will support existing solutions, and help shape future solutions.
The role
- Provide pensions subject matter expertise on challenging and complex problems.
- Keep up to date with all regulatory changes and requirements
- Provide operational knowledge support to the project team (Business Analysts, Testers & Developers) to determine, implement and test requirements.
- Produce business requirements that meet the needs of a varied client base.
- Provide systems training to external pension providers and to internal stakeholders
- Provide business process mapping support.
- Assist with issue resolution and client support.
- Provide pension and system knowledge and expertise. Ensure user guides, process documents and training materials are up to date, adding to and building up a knowledge repository.
- Assist with system testing and contribute to the product roadmap.
- Work with customers directly to understand their requirements, and help to translate them into formal software change documents.
- Work with Product Owners and Project Managers to formalise functional requirements.
- Work with development and testing teams to help ensure functional changes meet business needs whilst utilising core product features.
Skills, abilities, and personal qualities
- Calm and positive under pressure and happy to take the lead in challenging times
- Self-motivated approach to professional and personal development
- Enthusiastic, positive, and flexible approach to work
- Able to organise workloads, prioritise and meet deadlines
- Strong communication skills, both written and verbal - comfortable in a customer facing role
- Able to think logically with good problem-solving skills
- Have at least 5 years Defined Contribution pension experience, ideally in a SIPP/SASS environment
- Experience of working within a change environment