Our client, an international and fast growing recruitment business, are looking for an analytical & detail-oriented Credit Control professional to join their finance team. This is a hybrid working role located in London.
Working as part of their finance team, your overall objective as Credit Controller will be to maximise cash collection in accordance with the business objectives and group Credit Control Policy.
Role Responsibilities:
- Action queried debt, investigate and resolve within agreed SLAs with all key stakeholders.
- Chase Clients for outstanding invoices and payment.
- Carry out billing, collection and reporting activities according to specific deadlines.
- Investigate and solve client issues to reduce the DSO.
- Assist Accounts Receivables in relation to appropriate allocation of cash to support the collection of debt.
- Dealing with client TOB's and identifying any risks, responding to any queries and maintaining strong relationships with new and existing clients.
- Reconciliation of Cash & Identification of all receipts - providing assistance to line manager and treasury to ensure that all payments are identified/ allocated by month end close.
- Banking of cheque payments received.
- Resolving any invoice rejections with regards to system interfaces from the Pay and Bill system to the Accounting CRM.
- Monitor and maintain up to date client records on both the booking and billing systems.
- Complete all due diligence on all new client applications and review of all sole traders/Ltd companies to minimise exposure to the business.
- Raise credits and invoices as required and within necessary SLA's.
- Track and log credit activity on a weekly basis, including details of credit notes raised and the reasons behind credit notes being raised.
- Carry out all duties within agreed SLA's adhering to company policy and standards at all times.
- Carry out ad-hoc duties applicable to your role and within the finance department as and when required.
- Mentor new staff and to conduct any training as required.
- Contribute to credit control projects and system development.
About you:
- A minimum of 2 years working within Credit Control
- Experience working in a fast-paced office environment (ideally recruitment)
- Confident being on the phone to clients
- Managing a busy workload to meet necessary deadlines
- Working in a transactional environment
- Working in a target driven environment
- Excellent customer service skills