We have an exciting opportunity to recruit an ASB Manager on behalf of a well-established housing association in Merseyside on a permanent basis, where you'll be responsible for ensuring the delivery of consistent, high performing, quality services are provided across communities, dealing with a range of ASB & other tenancy breach cases including domestic violence, hate crime and hoarding.
Your new role
- Leading, managing, supervising, motivating and developing a team of ASB Officers to enable the provision of high-quality services
- Assisting with the development of a Safer Estates Strategy, reviewing the current ASB & DV policies, Tenancy Policy and any other associated policies/procedures to ensure they're current and compliant with relevant legislation and best practice
- Supporting local authorities in the delivery of their Community Safety Strategy
- Prepare and present reports & statistical data as required to the Board
- Deliver projects and programmes associated with the service
- Ensure regular audits are completed to ensure processes and policies are being followed, and ensure the service is compliant with relevant legislation and best practice
- Management of budget
- Working closely with Neighbourhood & Legal teams as required to ensure timely and effective case management.
What you'll need to succeed
- Extensive knowledge and understanding of relevant legal frameworks and up-to-date knowledge of the national agenda & current policy issues within the housing sector
- Evidence of implementing strategies, policies, operational plans and managing risk
- Excellent knowledge of industry best practice and ability to integrate this into policy, processes and procedures
- Experience of performance management including setting, agreeing and monitoring standards
- Excellent written and oral communication skills, including public speaking, report writing and presentation skills
- Strong negotiation & influencing skills, assertiveness and political sensitivity
- Experience of leadership and management at senior level, including financial management experience and managing budgets
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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