This South London Authority are looking for a Debt Recovery Officer to work within Financial Services. Details of the role are:
- Deliver service activities and manage small caseloads under the supervision of more experienced staff to ensure intended outcomes for customers and the Council are delivered within agreed service standards
- Manage the resolution of complex customer complaints/issues within area of expertise, escalating where appropriate.
- Maintain regular communication with other internal or external service providers to ensure efficient and coordinated service delivery.
- Where relevant manage a small team of staff to ensure they are delivering services within agreed standards.
To apply for this role you must have:
- A minimum of 5 GCSEs (including English & Maths) or equivalent (IRRV/Benefits Technician)
- Relevant Debt Recovery Experience
- Be eligible to work within the UK
As an agency, we offer:
- An excellent referral scheme for each successfully placed referral
- Certified complimentary training
- 24 hour one on one specialist social work consultant based within your geographical area
- Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment - we offer twice weekly payroll too!
For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.