My client are on the hunt for a Sales Coordinator who is dynamic, proactive, and possesses a strong ability to work independently as well as part of a team. This fast-paced role requires excellent time management and attention to detail. The successful candidate will be integral in supporting our sales team and maintaining high-level client relationships, managing the full process from quotation to credit control.
Day to Day of the Role:
- Provide outstanding customer service and act as a brand ambassador.
- Handle both incoming and outgoing calls, following up on projects as needed.
- Manage the enquiry to order process, including processing orders and coordinating deliveries.
- Support customers, sales personnel, and team leaders in daily operations.
- Scale floor plans and coordinate design requests.
- Offer guidance and product/system recommendations.
- Liaise with suppliers for order chasing, placing orders, pricing, and stock availability.
- Coordinate deliveries, including handling purchase orders and invoices.
- Process payments and assist in resolving pre- and post-sale queries.
- Handle invoicing and accounting discrepancies.
- Manage multiple email inboxes for the regional team.
- Document sales visit activities and report on weekly operational KPIs for continuous improvement.
Required Skills & Qualifications:
- Knowledge/experience in the construction industry.
- Proven sales support experience.
- Ability to read and understand architectural drawings and specifications.
- Proficiency with ERP/CRM systems.
- Experience in project coordination within a fast-paced sales environment.
- Strong commercial awareness and a commitment to providing best-in-class customer service.
- Excellent organisational and time management skills.
- Ability to work within tight deadlines and prioritise effectively under pressure.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Excel & Outlook).
- Full UK Driving License.
Benefits:
- 6.2 weeks holiday per annum (23 days plus 8 statutory bank holidays).
- Workplace pension scheme.
- Company laptop provided.
To apply for the Sales Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.