1st Line Support Technician
Onsite working in Horsham, West Sussex
Salary up to £27k plus excellent benefits package.
- Must be able to pass a UK DBS check*
We are looking for a 1st Line Support Analyst role based in my client's offices in Horsham. My client are a leading provider of ICT solutions to the education sector in the UK. With over 20 years' experience, they have a proven track record of delivering high-quality, reliable, and quality solutions to school and colleges.
With a team of experienced IT professionals my client are dedicated to helping their education clients get the most out of their technology.
This is an exciting time to join as they grow to enhance their services and offerings. If you are looking for a company where you can make a real impact and be part of something exciting, then this would be a great company for a talented and motivated individual who is eager to learn and grow.
Key tasks and Responsibilities:
- Under the guidance of the Network Manager: Provide specialist ICT support that ensures customer sites establish and maintain high quality learning facilities.
- Set up and check hardware and software for normal operation.
- Build and configure networked PCs,
- Perform maintenance tasks for user accounts.
- Run basic network monitoring reports or utilities.
- Carry out checks on the systems as guided.
Qualifications:
- GCSE Grade 5 or above in Maths and English
- A-Level, BTEC, NVQ, or T-Level in a relevant subject
- Industry qualifications within the IT sector, Microsoft, Cisco, Aruba, Apple would be an advantage
- Experience in an IT helpdesk or IT Support environment would be advantageous
Benefits:
- 25 days holiday plus Bank holidays
- Hours: 08:45 - 05:15
- Company Pension Scheme
- Sage Benefits
- 2 years death-in-service
- Free lunches
- Discounted gym membership
If this role might be of interest, then please get in touch with your CV for immediate interview