Charity People is delighted to be working with National Brain Appeal to recruit for an Individual Giving Manager
The post holder, reporting to the Director of Fundraising and leading the Individual Giving Team, will collaborate closely with colleagues across the fundraising team to design, test, monitor, and evaluate campaigns. They will work towards ambitious income and expenditure targets, provide regular reports, and ensure that supporters have a positive experience with the charity.
Job Title: Individual Giving Manager
Location: London, hybrid/flexible working, with 2 days in the office
Contract: Perm, Full Time, 35 hours
Salary: Up to £45,000 per annum
About the organisation
The National Brain Appeal funds pioneering research, innovative treatments, and world-class facilities to benefit patients with neurological and neuromuscular conditions. They support The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology, collectively known as Queen Square. This is one of the world's leading centres for diagnosing, treating, and caring for patients with conditions such as stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson's disease, and dementia
The Role
The role aims to drive and implement ambitious fundraising strategy to support the work of Queen Square. The Individual Giving Manager will shape and deliver the complete experience for new and existing supporters, lead marketing and communications efforts, and oversee Legacy giving.
Responsibilities:
- Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
- Champion best practice and stewardship with individual supporters
- Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
- Co-ordinate all communications and messaging targeted at existing supporters
- Measure performance against campaigns and appeals
- Lead on marketing and communications around Legacy giving
- Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
- Support data benchmarking, prospect research and audits as required
- As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual Giving, Core Fundraising Activity
- Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
- Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
- Regularly report back to the Director of Fundraising on plans and activities
- Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
Research & Service Development
- Identify individual giving trends and use this knowledge to continually develop new products for the charity
- In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
- Oversee the compliance of third party agencies to ensure activity is carried out in line with the value of The National Brain Appeal, the Fundraising Code of Practice and the law
About You
We'd love to hear from you if you fell you have the following skills and experiences
- Proven relevant professional fundraising experience with a successful track record
- Extensive experience of designing, delivering and reporting on individual giving fundraising activities.
- Proven experience of creating and monitoring budgets
- Ability to prioritise and manage a demanding workload
- Inspiring team leader with line management experience
For more information and for the full Job Pack, please contact Seema Choudhury at Charity People.
The application process is to submit a CV and Supporting Statement.
If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.