Customer Service Advisor
Join a Brand New Team in an established global leader as a Customer Service Advisor
Location:Tibshelf, Derbyshire
Salary: £25,000 - £27,000 depending on experience
Are you passionate about providing excellent customer service and solving problems? We are excited to announce the opening of a new team for a global brand servicing UK business clients.
Role Overview: As a Customer Service Advisor and natural Problem Solver, you will be the first point of contact for clients calling about issues with fixtures. Your role will be to assist and resolve their problems efficiently, with the support of provided scripts and thorough training.
Key Responsibilities:
- Handle customer service calls from business units.
- Assist in resolving fixture-related problems.
- Provide excellent customer service over the phone.
- Use provided scripts to guide problem-solving.
- Maintain detailed records of interactions and solutions.
What We Offer:
- Comprehensive training.
- A supportive team environment.
- Opportunities for career growth within a global brand.
Qualifications:
- Strong communication skills.
- Problem-solving aptitude.
- Ability to work well in a team.
- Customer-focused mindset.
Why Join Us?
- Be part of a global brand.
- Engage in a dynamic and supportive work environment.
- Competitive salary with room for growth.
If you're ready to take the next step in your career and be a part of a new and exciting team, apply now!
INDH