Business Relationship Manager- Hybrid
Location: Chorley, Lancashire
Salary: Up to £45,000 per annum
Southam Selections are working alongside a leading Credit Hire company based in Chorley who are committed to providing exceptional services and support to their clients. They work with a diverse portfolio of partners, from large corporate entities to smaller, more relaxed independent businesses, ensuring their customers receive the necessary support and nurture they need to build a strong, lasting relationship.
The ideal candidate will have a proven history of delivering measurable business results, alongside strong experience in developing and maintaining effective relationships with clients and suppliers, both new and existing. You will also need to have in depth knowledge of the Motor Insurance sector.
Reporting directly to the Business Development Director, the successful candidate will be responsible for managing and growing a portfolio of existing business partners.
You will represent the clients services to prospective clients, enhancing their market presence and contributing to business growth. In addition, the role involves gathering competitor insights and tracking industry trends to help inform and shape their strategic direction.
The Role:
- Work with an existing portfolio of business partners to achieve agreed sales targets while building strong working relationships across all management levels with these partners
- Work with the sales team to create and present new strategies to successfully secure business and increase revenue
- Build relationships with new business partners to ensure their confidence in and gauge their business needs
- Working with marketing when necessary to create sales materials and power points to present to new and existing business partners
- Ensure new business partners are onboarded effectively, collaborating across operational departments, using our implementation tools to ensure all requirements are communicated and understood
- Attend industry events including conferences and award evenings to build relationships within the industry, stay up to date with industry knowledge and enhance the company reputation through promotion of our brand values
- Assist with the creation of sale forecasts and actively monitor sales progression to ensure that targets are being achieved and exceeded
- The creation of a sales pipeline and reporting in respect of activities completed and planned
- Ensure prompt follow up action to all meetings including communication to new and existing business partners, setting next meetings, completion of pipeline and work with other managers to complete required actions
- Work collaboratively with the business to understand services and ensure the smooth implementation of new business
- Provide continuous and constructive feedback to the business about the market and business partners and report back in respect of meetings with those business partners to ensure business alignment and proactive relationship management
- Work with compliance and legal functions to explain and review any relevant documentation including NDA and sales contracts
- Work with Finance teams in respect of sales forecasts, marketing costs and referral fees or other relevant sales related issues
Skills Required
- Enthusiastic and self-motivated individual who enjoys collaborating with people at all levels
- Excellent verbal and written communication skills, with the ability to sell concepts and services with enthusiasm for the company and its growth
- Effective problem-solving with a strategic and creative mind
- Strong organisational, time management and project based skills, with the ability to prioritise tasks and self-manage a busy workload and diary.
- Detailed understanding of the company services, the competition in the industry and positioning
Experience
- Solid understanding of the motor insurance market and credit hire principles
- Proven success in sales and relationship-based roles with set targets
- Excellent communication skills, with the ability to build rapport and influence outcomes effectively
- A proactive approach to problem-solving and a commitment to delivering exceptional customer service
Additional Skills
- Willingness to travel and when required stay overnight
- Knowledge of business and sales growth techniques
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Paid volunteer time
If you are a driven and experienced professional with a passion for building strong client relationships and have the motor insurance knowledge, and you meet the requirements outlined above, we encourage you to apply.
Please submit your CV and a covering letter outlining your suitability for the role to Southam Selections.