This is an new and exciting opportunity for an experienced administrator who is ideally, extremely well organised, a proficient Excel user and have exceptional communication skills. Although Learning & Development experience would be preferred, a keen interest in this area would be suffice or someone within HR who wants to specialise in Learning and Development.
This is a hybrid working role - 2 days in the office and 3 working remotely
What's the role and what will you be doing?
Learning & Development is a key aspect of building and enhancing careers within this company. You will will work as part of the wider Learning and Development team, (currently 5 people) with a joint focus on both training administration and the professional qualifications areas within the department, providing supportacross two main areas:
Learning administration
- Working with the wider team on the overall learning administration for the firm via the learning management system, booking workshops and liaising with suppliers as required
- Become proficient in the use and ongoing development of the learning management system, specifically for course administration
- Managing and processing new starters
- Providing logistical support for learning sessions - booking rooms, equipment and refreshments as required
- Preparing required training materials and ensure the trainer and delegates have all necessary resources
- Greeting trainers coming onsite to carry out in house training
- Following training courses, ensuring invoices are managed and follow up on the evaluation process
- Creating and updating intranet and firm wide communication posts on learning offerings
- Liaising with trainers and suppliers
Qualification administration
- Supporting individuals with tuition bookings, exam entry, and subsequent exam results
- General study administration to include checking of invoices, credit card payments, updating study records and subscription renewal
- Liaising with students, study mentors, team leaders and external study suppliers as required
- Ensuring the smooth onboarding of new students into company study procedures
- Administration in relation to apprenticeships as required
What skills, qualities and experience are we looking for?
- Experience within the L&D or HR sector is desirable, but not essential
- Excellent communication skills, with the ability to liaise with both internal clients and external providers in a professional manner
- Technical aptitude with good excel skills and experience of process improvement/administration skills
- A team player, with a positive "can do" attitude and able to use your own initiative and work autonomously
- Proactive in identifying issues that require action and improvements to approach
- Highly organised and aware of the value of process, with excellent attention to details
What's in it for you?
The company core benefits package includes:
For you:
- Hybrid working (varies by role and department)
For your family:
- Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave
For your health:
- 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
- Private medical insurance
- Discounted gym memberships, critical illness and dental insurance through our flexible benefits
- Eye care vouchers
- Cycle to work scheme
- Digital GP services
For your wealth:
- Competitive pension scheme
- Discretionary bonus scheme
- High street discounts
- Season ticket loans