Purchasing Associate
Location:
Portsmouth
Salary:
£25,000 P/A
Monday to Friday, between the hours of 8AM - 6PM (9.30AM to 6PM or 8AM to 4.30PM)
Please note this is an 12
month, fixed term contract
with potential to continue further or potentially turn permanent.
Dynamite Recruitment are pleased to be recruiting for our client based in Portsmouth that are looking to recruit for a
Purchasing Associate
As a
Purchasing Associate
you will be responsible for the accurate and timely delivery of vehicles for the varied client base from the preferred dealer network. You will arrange the delivery directly with the Client and follow the progress of the delivery through the successful completion, keeping the Client updated throughout the process.
You will be part of team who look out for each other, so it makes sense that you are good at building relationships. That extends to the clients too, they need to feel that you are taking accountability for their issue, so whilst you are targeted on how many deliveries you have booked and handled, you will also take account of how you take ownership of a problem, use your initiative and see it through to the end.
You will draw upon your customer services experience to handle difficult situations and find ways to make each interaction with our drivers delightful.
Duties:
- To respond to day to day enquiries and to ensure that tasks are prioritised and that all work is completed to achieve agreed SLA's
- The handling of queries and appropriate escalation
- To carry out the ordering process, maintaining accurate progression and status updates
- Ensure all communication with drivers is accurate, researched, appropriate and polite
- To complete all aspects of ordering including delivery/collection, invoicing and rebates
- Compile accurate statistics and information on preferred suppliers to maintain high levels of service
- To build and maintain relationships both internally and externally
- To proactively identify and resolve operational issues and develop/maintain work instructions, including process flows, to improve efficiency, enhance service, minimise errors and reduce costs
- Take full ownership to ensure the business complaints procedure is followed
- Support the Purchasing Team Leader with organising and planning activity
Skills and Experience:
- High level of analytical skills
- High level attention to detail
- High level of numeracy
- Exceptional organisational skills to manage own workload
- Extensive experience within automotive industry
- Ability to Communicate and influence at all levels
- Knowledge and enthusiasm about vehicles and the automotive industry
- Exceptional negotiation skills
Ideally you will:
- Like talking to customers on the phone
- Have a can-do-attitude
- Enjoy achieving targets
- Can resolve tricky issues
- Learn from feedback quickly and positively
- Deliver on the promises you make, including calling customer back
If this sounds like your next role, please contact the commercial team on