Established in 2006, Case has always believed that the best design should be accessible to the main market. Working with world renowned, award-winning designers, Case is a vanguard of creativity, creating contemporary furniture full of integrity and character.
We are looking for a creative, organised and well-rounded individual with a background in design to join our sales support team at our head office/showroom in Wandsworth, South West London.
Responsibilities include (but not limited to) the following:
Order processing
- manage orders from clients' initial purchase, through to final delivery
- process all retail and trade account orders received using our sales management system
- issue order confirmations to customers
- be the point of contact for all order related enquiries and deliver efficient communication with customers throughout
- raise and issue invoices
- liaise with our logistics partners to obtain shipping quotes for retail and trade orders and book in deliveries
- manage stock allocations and be the point of contact for stock related queries with the warehouse
Showroom support
- visual merchandising and creating/implementing display concepts in-line with marketing schedules
- uphold showroom standards, ensuring products are correctly labelled and well presented
- manage database, and any other ad hoc duties
- key-holder responsibilities
Key skills
- you like to take ownership of your accountabilities and collaborate with a committed team with an organised and systematic approach
- good working knowledge of Adobe CS (InDesign/Photoshop/Illustrator) and Excel
- creative thinker
- excellent communication and relationship building skills
- experience within the furniture industry will be a distinct advantage
If you have a strong passion for great design and would thrive in a diverse role with scope to develop within a dedicated team, we look forward to hearing from you.
Level: entry - mid level
Hours: five days per week, including Saturdays
Salary: according to experience