**Primary Details
Time Type: Full time Worker Type: Employee
Head of Technical & Business Performance- International Casualty
London, (hybrid/flexible)
As our International Casualty offering continues to grow we have a newly created Head of Technical & Business Performance role. In this role you will focus on supporting our Director of Underwriting in managing and controlling the underwriting (including influencing claims and reinsurance) strategy and execution of our Intl Casualty portfolios to ensure the achievement of business plan within a compliant framework. With a global coverage including US business and broad product offering including Life Sciences this is a successful, growing and experienced team of Underwriters to join.
Your role:
- In conjunction with the Director and ensure delivery of the annual business plan for the portfolio(s), monitor and report on progress, identify deviations, recommend remedial action and implement it, in order to achieve business objectives.
- Initiate, analyse and deliver on new ideas and concepts to support the development and delivery of the business plan
- Positively contribute to claims reserve reviews ensuring correct methodology is followed and liaison with internal stakeholders
- Manage the performance monitoring of the account including retention and acquisition in line with the business plan
- Design & implement systems and reports to ensure the book of business is managed efficiently and effectively
- Ensure compliance with legal and regulatory requirements whilst adhering to internal standards and best practices
- Build and maintain strong relationships with key stakeholders including customers, brokers, industry bodies, business partners, reinsurers and colleagues, to maximize influence
- Keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately
- Produce training and guidance materials which support the account and embed compliance and best practice Management of the motor propositions and wordings
About you:
- Clear technical expertise across commercial Casualty products and market conditions
- Highly effective communication both verbal and written with the ability to build and maintain productive internal and external relationships
- Ability to present to Executives and engage effectively with senior stakeholders, both internally and externally
- Clear portfolio management skills, with the capability to analyse performance trends and provide insights around data
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).
Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;
5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
ESG & Sustainability
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report (Link).