£14,259.53/yr
England, United Kingdom
Permanent

Reception & Student Information Assistant

Posted by North Kent College.

Hours of Work

22.5 hours per week (Monday - Friday 08:30 - 13:00) / 52 weeks per annum

Salary

£14,259.53 per annum (£23,449 Full-Time Equivalent)

Location

The role is based at Dartford College

North Kent College (including Hadlow College) is proudly rated as an Ofsted 'Good' provider, with 'Outstanding' learner behaviours and attitudes (April 2024). With four campuses across Kent and 4,000 students, we strive to equip the young people who study here with an inclusive and innovative education experience to enhance their future career prospects, which, as noted by Ofsted, is supported through our high-quality, industry standard facilities. Each and every staff member plays a key part in delivering the success of our learners' experience, and we want those who join our curriculum and support teams to share our passion in achieving this.

An exciting opportunity has arisen at Dartford campus for a Reception and Student Information Assistant to join the Student Support team on a part time basis.

This role is 22.5 hours per week working Monday - Friday 08:30 - 13:00.

This role is our first point of contact for students, staff, and the general public, acting as the front-line receptionist at our busy campus. This role will handle all incoming calls through an internal switchboard, ensuring that a high level of professionalism and customer service is maintained at all times whether in person, or on the phone.

The effective running of the reception function is central to ensuring that our customers both internal and external, are provided with the correct information and/or directed in the appropriate direction.

The successful candidate will have an experience working in a similar, busy reception environment, with experience of working with stakeholders at all levels. They will have excellent written and oral communication skills with an excellent telephone manner and competent in using the Microsoft Office package.

As part of the staff of North Kent College Business Services Ltd (a wholly owned subsidiary of North Kent College), you can look forward to a generous benefits offer, including 33 days' annual leave plus bank holidays, enrolment onto the People's Partnership pension scheme, free parking, and access to a range of onsite facilities (including restaurants and coffee shops).

For a full job description (including a person specification) and to apply, please visit North Kent College's staff vacancies page.

North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of 'Keeping Children Safe in Education', appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with 'Keeping Children Safe in Education', shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.

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