Employer description:
Helix Energy are an international offshore energy services company that provides specialty services to the offshore energy industry, with a focus on well intervention, robotics and full-field decommissioning operations.
Due to continued growth they are looking for an IT Support Apprentice who will be responsible for providing technical support to the UK region whilst working towards your IT SCQF Level 8 Apprenticeship. If you are interested in IT and hardware and would like to pursue a career in this field, apply below.
Responsibilities:
- Building new computers or rebuilding computers
- Maintaining hardware and installing software (AutoCAD, SolidWorks)
- Creating/updating images for easy deployment
- Creating, updating and following company procedures
- Setting up user's computer, IP phone, printers and completing IT orientation
- Resolve hardware faults (monitors, laptops, desktops, printers, phones)
- Answering helpdesk tickets (voice and/or email)
- Responsible for the daily backups and troubleshoot if required
- Appling additional permissions to users using AD
- Maintenance of software licencing records
- Vessel visits required for maintenance, troubleshooting
Desirable skills:
- Communication skills
- Attention to detail
- Team player
- Willingness to learn
- HNC or equivalent qualification
Salary:
£16,000 per annum
Working hours:
37.5 hours per week, 9am – 5pm
Benefits:
- Company pension scheme
- Private medical cover
- Dental plan
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!