Job description
Title_ Office Scheduler/co ordinator?
Hours: Monday to Friday, 8.30 am to 5 pm (40 hours per week)
Area: Chadderton
Permanent Contract
23 days holidays, plus bank holidays
Addition benefits available
Salary: £10.50 per hour TO £12.50 per hour (£21,840 to £26,000)
Intro:
Kingdom People are working with our client based in Chadderton.
We are offering permanent contracts.
We are looking for candidates who have excellent communication and organization skills.
Modern offices and facilities, with fantastic transport links from Oldham and Manchester.
Working alongside a great team, who have a can-do attitude to get the job done!
Job purpose
Working in the Service Department. You will coordinate completing all Maintenance tasks of Service & Maintenance Contracts.
Duties and responsibilities
- Create weekly workloads and routes for the engineers.
- Ensure engineers have adequate workload for their days, including when jobs fail.
- Orders stock which is required for bespoke pre-booked jobs.
- Arrange engineer's stock collection so they have a float of stock which is generally required.
- Relay with the clients on booked work.
- Ensures workload scheduled into the diary is planned by Action Due date / client requested.
Qualifications and Experience
- Previous experience managing and planning engineer's workload is desirable.
- Previous experience of using a CRMS, CASH especially would be advantageous or excellent IT skills.
- Knowledge of working within the fire and security industry would be preferred.
Experience and Personal Attributes
- Communication and interpersonal skills, including good customer service skills.
- Ability to work on own initiative and as part of a team.
- Problem-solving skills.
- Organisation and prioritizing skills.
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning in order to coordinate and manage scheduled work within agreed timescales.
- Excellent admin skills with knowledge of Microsoft Excel to an intermediate level.
Company Benefits
- Employee Assistance Programme
- Mindfulness and meditation apps
- Employee Discounts (supermarkets, eating out, clothes, gyms etc.)
- Dr Care Anywhere - Online GP & prescriptions
- 23 day's holiday excluding bank holidays, increasing to 25