Are you passionate about delivering a supportive customer experience? We are currently looking for an experienced Customer Service Advisor to join a well established team within the public sector.
Customer Service Advisor
Mon - Fri/ 37.5hrs
Staffordshire
4 month contract
£15-16ph paid weekly
As a Customer Service Advisor, you will be:
- Taking incoming calls from tenants and customers
- Responding to a high volume of tenant enquiries, ensuring complaints are dealt with promptly
- Updating and using systems such as Civica and NetCall
To be successful as a Customer Service Advisor, you need:
- Strong communication skills with customers, ensuring good customer service at all times
- Experience within a similar role
- The ability to work in a fast paced environment
The benefits of being a Customer Service Advisor are:
- Joining a friendly team
- Great transport links
- The opportunity to work in the public sector
- Possible agile working after initial training
If this is of interest to you, please apply with your most up to date CV or send it to . If you would like to find out more information on this role, call us on .