Are you passionate about making a difference in the housing sector? Are you skilled in housing management and looking for a temporary opportunity? Our client, a leading provider in the housing sector, is seeking a dedicated and experienced Housing Officer to join their team.
As a Housing Officer, you will play a vital role in managing and maintaining the organisation's housing stock. Your primary responsibility will be to ensure the timely and efficient allocation of properties, as well as managing tenancy agreements and resolving any housing-related issues that may arise. You will also work closely with other departments within the organisation to provide support to tenants and ensure the delivery of excellent customer service.
Key Responsibilities:
- Conducting housing assessments and carrying out property inspections to ensure compliance with health and safety regulations.
- Managing the allocation and letting of properties, including advertising vacancies, processing applications, and completing all necessary paperwork.
- Developing and maintaining effective relationships with tenants, providing relevant advice and support on tenancy-related matters.
- Investigating and resolving tenancy breaches and dealing with anti-social behaviour in accordance with the organisation's policies and procedures.
- Liaising with external contractors and agencies to arrange repairs and maintenance works.
- Assisting with income collection, managing arrears, and taking appropriate action to minimise rent arrears.
- Keeping accurate records and ensuring all administrative tasks are completed in a timely manner.
Requirements:
- Proven experience in housing management, ideally within the social housing sector.
- Sound knowledge of relevant legislation, including the Housing Act, Tenancy Law, and Health and Safety regulations.
- Excellent communication skills, both written and verbal, with the ability to engage effectively with a diverse range of individuals.
- Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy.
- Proficient IT skills, including the use of housing management systems and Microsoft Office Suite.
- A proactive and self-motivated approach, with the ability to work independently as well as part of a team.
Contract Details:
This is a temporary position, with an hourly rate ranging from £17.90 to £18.85. The role is set to start ASAP and is expected to last for 12 weeks. Working on a full-time basis.
Benefits:
- Competitive hourly rate
- Flexible working arrangements
- Opportunity to make a positive impact in the housing sector
- Supportive and collaborative working environment
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
If you are a dedicated and experienced Housing Officer, ready to take on a new challenge, we would love to hear from you. Apply now to be considered for this exciting opportunity with our client. Please note that only successful candidates will be contacted.