This role is a customer care based role with administrative duties within the property industry based in St Asaph. Our candidate will be the main point of contact for both tenants and clients ensuring operations are running smoothly while maintaining a high level of customer service.
Client Details
Operating in the property industry for 30 years, the company has grown to become one of the leading construction companies in Wales and the North West. The company pride themselves in their commitment to continuously improving high level of service provided to customer base, professions representatives and supply chain partners.
Description
- Deliver excellent customer service in all interactions with customers and clients.
- Handle administrative tasks related to customer service and property management.
- Maintain accurate customer records and update the database regularly.
- Coordinate with trade contractors to ensure repairs are managed.
- Participate in ongoing training and development initiatives.
Profile
A successful Customer care coordinator should have:
- Strong communication and interpersonal skills.
- Excellent administrative skills and experience.
- Driven to implement change.
- The ability to work well as part of a team.
- A proactive approach to problem-solving and customer satisfaction.
- Ability to act efficiently under pressure.
Job Offer
- Annual salary 22,500-24,000.
- On site parking.
- Supportive environment with potential for growth.
- Holiday allowance of 23 days of annual leave.
- A positive, collaborative company culture.