Diamond Search Recruitment are delighted to be representing our client a leading property-related data and technology businesses at the forefront of innovation and thought leadership who deliver highly focused, in-depth property intelligence.
OVERVIEW
To service inbound survey quotes and instructions, converting quotes into instructions and processing the associated internal admin and reporting.
DUTIES
- Calling conveyancing leads to talk through survey options
- Taking customers through the survey options and converting into sales
- Hitting daily call targets
- Allocate the survey instruction to the available surveyor
- Communicate with customers on survey dates
- Monitor the completion of scheduled surveys
- Daily, weekly reporting on your survey work and revenues
- Providing additional support/cover for other member of the Surveys service team when needed
SKILLS REQUIRED
- IT Literate to a good standard
- Competent in Microsoft Office
- 3 years experience in a similar customer service role
- Excellent understanding of customer service standards
- Excellent telephone manner
If this sound like your ideal role and you would like the opportunity to showcase your skills with an employer who will value and reward you, then we want to hear from you today!
Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.