Case Manager Assistant
Salary: £23k per annum + Benefits
Leeds, LS15
Full time (37.5) Monday to Friday 9am- 5pm/Part Time hours considered (min 22.5h hours)
Deadline for Applications: 20th September 2024
Benefits
- Competitive salary
- Annual well-being day and Voucher
- Access to Mindful Employer
- Progressive pay structure
- Flexible working
- Free Parking and refreshments at the Head Office
- Closure over Christmas
- Smart Casual dress
- Social and Volunteering events
- Workplace pension
- Commitment to personal/professional development
- 22 days holiday + Bank holidays with annual incremental Annual Leave increasing to 28 days
Enable Therapy Services (ETS) is an award-winning independent Rehabilitation and Vocational case management company, providing early intervention rehabilitation support to people affected by injury or illness. We employ a team of HCPC registered Occupational Therapist working as Case Managers who provide the knowledge and experience required to help our clients to return to function where possible and achieve their maximum potential whilst adjusting to their circumstances.
Case management aims to enhance and expedite the individual's recovery to return to an acceptable lifestyle including returning to work. Our Case Managers are supported by an exceptional team of dedicated and friendly administrators based in our Head Office in Leeds, who frequently liaise with our stakeholders to provide the best possible service.
Job Purpose and Overview
To provide efficient and confidential mainly administrative support to a team of Case Managers in coordinating and managing rehabilitation services. This role involves speaking with clients, relatives, clinicians, scheduling, document preparation, resource coordination, data management and problem solving. The primary job focus is to support the Case Managers and proactively support case management services, to meet the needs of our clients and contribute to successful rehabilitation outcomes.
Skills & Personal Attributes
- High level of communication skills; written and oral
- Strong attention to detail and interrogation of information/data
- Process compliant
- Strong organisational skills
- Competent in Microsoft Office
- Good numerical skills
- Problem solving
- Strong Customer Service
- Responsible and accountable
- Dealing with pressure
- Relationship building
- Empathy
- Team player
- Self-awareness and sound judgement
- Date Protection / Confidentiality Compliant
Experience
Previous experience of working in a busy administrative role or other roles where strong organisational skills, customer service and compliance with process management systems is critical to ensure the effectiveness of the role.
Informal discussion
If you are interested in applying for this post and would like some more information, we are more than happy to discuss the role further with you. A full job description and person specification is available on request.
How to Apply
If you are passionate about making a difference in the lives of others and meeting the above requirements of this role, please submit your CV and a cover letter detailing your relevant experience.
Enable Therapy Services is committed to creating a diverse and inclusive workplace. We value and celebrate the unique backgrounds, experiences, and perspectives of our employees, and provide equal opportunities for all. All employment decisions at ETS are based on business needs, job requirements and individual qualifications. We do not discriminate based upon race, colour, religion sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Candidates will require an enhanced DBS certificate.
Deadline for Applications: 20th September 2024
INDHS