Summer Temp -Hybrid Customer Service Advisor - £11.55 per hour - Ringwood
No evenings or weekends! Mon - Fri - 9-5.30
Our clients based in Ringwood are one of the leading outsourced contact centre service providers in the world. They are looking for a Contact Centre Consultant to join their friendly and sociable team. This is a great opportunity for someone looking to grow and develop in a professional and fun office environment.
Duties & Responsibilities:
You will be communicating directly with customers on the phone, and email. The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally.
Skills & Requirements:
- Confident with IT systems, basic knowledge of Excel and Word is beneficial
- Previous customer service experience beneficial but not essential
- Excellent telephone manner
- Excellent numeracy and literacy
- Excellent customer service skills
- Good analytical, decision making and problem solving abilities
- Previous call centre/back office experience (desirable)