My client is an established Professional services based in Birmingham city centre looking to recruit a Hospitality & Event support Assistant.
This role is working Monday to Friday between 8am and 6pm (Rotational shifts)
Working alongside another Hospitality and Events Assistant, Front of House, and the wider Facilities Team, you will be responsible for providing an exceptional client service in Birmingham, with particular emphasis on meetings and events co-ordination from start to finish. The role will entail:
Collaborate and communicate with colleagues, to always ensure the smooth running of the suite.
- Maintain a high level of cleanliness in an orderly environment throughout the kitchens, client suites, and other client-facing areas.
- Keep all areas clear and clean throughout the day.
- Move furniture around to create different spaces as required.
- Keep the client kitchen clean, tidy, and free from hazards.
- Report breakages and damages within a timely manner.
- Place orders for both general stock and meetings. Date check and rotate all stock.
- Conduct regular visual inspections of the client spaces and tidy accordingly.
- Assess requirements and liaise with the Assistant Facilities Manager in advance to organise temporary staff to ensure sufficient cover is booked.
- Act as a point of contact before and during events, handling last-minute changes, and assisting clients with technical setups (training will be given).
- Conduct quick briefings to familiarise temporary staff and team of duties, timings, allergy, and dietary requirements.
- Meet-and-greet clients during events, assisting with cloakroom and registration.
- Coordinate with Facilities and cleaning teams to ensure spaces are ready for following day events.
- Clear and prepare rooms swiftly following the completion of meetings to allow for quick turnarounds.
Applicants will have previous experience ideally in Hotel/Hospitality background providing front facing client and hospitality support.
Katie Bard is acting as an agency and is an equal opportunities employer.