Offical job title is Ground Rent Co-Ordinator
Main Duties
To assist the Ground Rents team in billing, collecting and recording ground rent
- To deal with queries from leaseholders by phone and email
- Take card payments using Sagepay
- To post cash on leaseholder accounts
- To manage mail out of demands, reminder letters etc.
- Dealing with Managing Agents, Solicitors and Operating Companies
- Dealing with the assigning of leases and queries from Solicitors
- Preparing and uploading newly completed units to the system
Skills, Knowledge and Experience Required
A proactive, driven person with common sense, attention to detail, and the ability to work effectively
- Good level of IT skills and a credit control knowledge
- Confident telephone manner
- Communication (written and verbal), negotiation and problem solving skills
Working Hours
Monday to Friday - 8am to 5pm
Annual Leave
Initially 22 Days plus 3 Days for the Christmas Period
- A Day is added each year for the next three years, so at 5 years service you would have 25 Days Annual Leave plus 3 Days for the Christmas Period
Benefits
Medical Health Care
- Pension
- Rewards Benefit Scheme
- Breakfast
If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
To assist the Ground Rents team in billing, collecting and recording ground rent
- To deal with queries from leaseholders by phone and email
- Take card payments using Sagepay
- To post cash on leaseholder accounts
- To manage mail out of demands, reminder letters etc.
- Dealing with Managing Agents, Solicitors and Operating Companies
- Dealing with the assigning of leases and queries from Solicitors
- Preparing and uploading newly completed units to the system