MS494 - IT Project Engineer
Location: Northampton
Salary: £40,000 - £45,000 per annum
Overview: First Military Recruitment are currently seeking a IT Project Engineer on behalf of one of our clients. The successful candidate will work as part of a team responsible for focusing on the physical setup of hardware and the initial install of software systems at Client sites.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
- Serve as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects.
- Key technical escalation point.
- Engage with existing customers and sales leads to understand their requirements and deliver transformative solutions.
- Handle escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers.
- Internal IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols.
- Surveying for Onboarding of IT customers, providing a fantastic customer experience whist ensuring our support team have the information needed to support effectively.
- Able to be self-sufficient, finding resolutions and improving customer outcomes in line with company expectations.
Skills and Qualifications
- 5+ years proven experience as a Technical Project Engineer or similar role.
- Proficient in architecting, implementing, and troubleshooting cloud, hardware, software, and networks.
- Strong knowledge of Microsoft operating systems, Azure and Microsoft 365.
- Strong knowledge of Meraki, Watchguard and cloud networking technologies.
- Experience with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions.
- Strong project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively.
- Experience of the Cyber Essentials framework and beyond.
Benefits:
- Profit Share annual bonus.
- Development plan.
- 22 days annual leave.
- Extra days leave on birthday
- NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses).
- Death in Service (3 x salary).
- Discount scheme on entertainment/shopping/leisure activities.