Position Title: Credit Controller
Location: St Albans
Salary Range: £25,000 to £29,000
Job Summary:
We are seeking an experienced Credit Controller to join a dynamic and fast-paced family-run company. The ideal candidate will have experience working in a similar organization or a varied finance role within a small to medium-sized company. This is an excellent opportunity to be part of a growing team committed to excellence and customer satisfaction.
Key Responsibilities:
- Invoice Management: Contact customers regarding overdue invoices and process bank receipts in the accounting system.
- Communication: Review and respond to emails in the Credit Control and Remittances email boxes. Provide customers with statements or invoices as requested.
- Credit Monitoring: Review the Credit Control box on Intact, ensuring orders are held if a customer is over the credit limit or late paying.
- Customer Portals: Manage and review sales invoices on customer portals.
- Query Resolution: Resolve internal and external queries related to outstanding invoices.
- System Improvement: Implement changes in the company's credit control system.
- Departmental Support: Learn and provide cover for other roles within the Finance department, such as accounts payable.
Required Skills:
- Customer Service: Excellent customer service skills with the ability to maintain calm in stressful situations.
- Analytical Skills: Strong analytical skills with thorough attention to detail.
- Communication: Excellent verbal and written communication abilities.
- Teamwork: Ability to work well in a team environment.
- Preferred Experience: Previous experience with Intact or Sage is preferred but not required.
Job Specifics & Benefits:
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Working Hours: Monday to Friday, 09:00am to 17:00pm (No weekends or Bank Holidays)
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Location: Office based in St Albans
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Facilities: Office car parking available
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Employee Benefits:
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25% Colleague discount and a monthly free pack of toilet paper
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33 days annual leave (including bank holidays)
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Paid breaks (45 mins lunch / 10 mins morning / 10 mins afternoon)
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Contributory pension scheme
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End of month work socials