- Previous experience in lettings or property management is essential.
- Basic Salary: £25,100
- Includes the option to work one day per week from home once probation passed
A highly regarded estate agency in Horsham looking for an experienced Senior Property Administrator to join their lettings team. This is an excellent opportunity for a motivated professional seeking a structured career path within a supportive and forward-thinking company.
Previous experience in lettings or property management is essential.
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The Package
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Basic Salary: £25,100
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Work Pattern: Monday to Friday, 9:00 am – 5:30 pm (two days finishing at 5:00 pm). Includes the option to work one day per week from home once probation has been completed.
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Additional Benefits:
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Holiday commission
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33 days of paid holiday, including an extra day off for your birthday
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Pension
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Life insurance
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Company rewards and incentives
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Structured career path and Employee Assistance Scheme
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Paid entry fees for charity events
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What's on Offer?
- A competitive salary package.
- Comprehensive benefits, including holiday commission, pension, and life insurance.
- The chance to work for a company that is highly rated by both customers and staff, with a TrustPilot score of 4.8/5.
- An employer that values and acts on staff feedback, achieving over 90% satisfaction in annual surveys.
- Continuous professional development, with opportunities to learn from experienced colleagues.
- A progressive company that embraces innovation and change.
- Regular communication through up-to-date platforms such as social media and WhatsApp groups.
- Support for participating in community and charity events, truly making a difference.
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The Role
The Senior Property Administrator will play a key role in the property management process, ensuring high standards of service are consistently delivered. Responsibilities include:
- Delivering exceptional property maintenance advice and support to landlords and tenants.
- Handling property management tasks efficiently, ensuring compliance with operating procedures.
- Maintaining the key register and managing a contractor database.
- Building strong relationships with the network of lettings offices and coordinating pre-tenancy and end-of-tenancy work.
- Promptly resolving or escalating issues and mentoring other team members.
- Providing excellent administrative support, contributing to the smooth running of operations.
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The Ideal Candidate
- Relationship Builder: Skilled at developing trust and rapport with both landlords and tenants.
- Organised Communicator: Excellent communication skills with a strong ability to prioritise tasks and work efficiently under pressure.
- Tech-Savvy: Proficient in IT, with a "can do" attitude and enthusiasm for learning and improvement.
- Team Player: A positive approach and willingness to support and mentor colleagues, embracing the company's values of courtesy, honesty, trust, and respect.
- Experience Required: Previous experience in lettings or property management is essential.
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Next Steps
This role offers a fantastic opportunity to develop and advance within a respected company. If you have the skills, experience, and passion to thrive in a fast-paced lettings environment, get in touch to learn more about this exciting opportunity!