Customer Service Executive
Location:
Rowlands Castle/Hybrid working is available (please note this office is
not
accessible via public transport)
Hours of work:
Monday to Friday, 9AM-5PM
Hybrid options available after probation period.
Salary:
£24,000 P/A + Fantastic Benefits, including:
- Private Medical Insurance!
- Pension Plan!
- Birthday day off!
- Hybrid working!
- Social events!
- And more...
Dynamite Recruitment is working in partnership with a hugely successful and very well-established business who are based in Rowlands Castle.
As a Customer Sales Executive you will be required to:
- Handle inbound enquiries via inbound phone calls and emails with the view to support your customers with their needs
- Provide customers with accurate and relevant information based on their requirements.
- Process customer payments when required.
- Learn to become a proficient user of in-house systems.
- Ensure all communication between customers and internal departments is accurate and clear.
- Other team Ad-hoc duties may be required from time to time.
- Develop and maintain lasting client relationships.
- To complete administration
You will have/be:
- Experience within any Customer Service facing role.
- Familiar with Microsoft Packages.
- You will have good communication skills both written and verbal.
- Be a team player, follow instructions carefully, and be able to show empathy to all customers.
- Enthusiastic, friendly, and approachable.
- Able to prioritise workloads and work towards deadlines.
INDE