Sales Administrator
NG10, Long Eaton
£25,000 per annum
Full Time, Permanent, 8.30am - 4.30pm
As a Sales Administrator, you will play a crucial role in facilitating seamless communication with customers, ensuring efficient order processing, and coordinating projects from start to finish.
Key Responsibilities:
- Handle incoming calls professionally and direct them to the appropriate departments.
- Process orders accurately and efficiently to ensure timely delivery.
- Prepare and provide quotations to customers, and follow up diligently on quotes and ongoing projects.
- Record project details accurately in the CRM system, maintaining thorough documentation and scheduling follow-up activities.
- Liaise with manufacturers to obtain quotes and, if required, drawings for customer projects.
- Coordinate the approval process by providing customers with all relevant information, including quotes and drawings.
- Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
- Oversee the entire process from design to sample testing and delivery, ensuring adherence to project timelines and quality standards.
Requirements:
- Prior experience in a similar role.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.