REED Business support in Bath is delighted to be working in partnership with a local firm in Bath in their search for a Lettings Office Manager. Working in a small team, you will be highly motivated and dedicated to delivering excellent results for their clients. You will need to have experience in leading a team, monitoring and motivating staff, along with the ability to create and acquire new business opportunities.
Salary: £30,000 - £35,000
Hours: 35 hours per week, Monday to Friday 9am – 5pm.
Key Responsibilities:
- Managing the day-to-day running of a busy lettings office
- Identifying areas for improvement
- Overseeing and participating in all aspects of the office
- Setting and reviewing office and personal targets
- Identifying opportunities for business growth
- Delivering quick response times and excellent customer service, ensuring staff members do the same
- Maintaining and building a happy, productive workforce
- Ensuring staff adopt procedures and policies correctly, making ad hoc checks as necessary
- Monitoring and motivating the team
- Acting as the first point of contact for all customer enquiries, queries, and complaints
Experience:
- Lettings management / estate agency experience is essential
- Self-motivation and drive
- Professional and well-presented demeanour
- Ability to manage and motivate staff members of all levels
- Reasonable IT knowledge and proficiency in adapting to new software systems
- A full driving licence and own vehicle
If you would like to apply for this brand new role, please click ‘apply' and send your cv to