Barclaycard - Retention Payment Specialist
With roots tracing back over 300 years and with offices across 60 countries, Barclaycard retain historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, Barclaycard enjoy a massive 93,000 business and retailer relationships. They're looking for ambitious graduates to help keep delivering on their reputation for excellence.
The role of Retention Payment Specialist is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.
Retention Payment Specialist Package:
- £24,500 basic salary
- Annual bonus
- Excellent exposure with a major name in a lucrative, exciting industry
- Great scope for progression
- A friendly, fast paced working culture with regular socials
- Lucrative bonus/incentive schemes
The Retention Payment Specialist will possess a positive outlook, a friendly presentable manner and superb attention to detail. Barclaycard delivers upon the promise of a successful graduate career - all you need to do is grasp it!
Retention Payment Specialist Role:
- Supporting the Customer Strategy across Payment Solutions
- Assisting in progressing customer applications
- Outbound Dialling existing business customers to identify what Payment Solutions could support their business
- Providing the highest levels of customer service - handling any issues to agreed levels of service
- Accepting full accountability for governance and compliance
- Participating in additional activities to support the management team, e.g. analysis, focus groups, etc
Retention Payment Specialist Requirements:
- GCSE's in Maths and English
- Successful track record of customer service - preferably in customer retention / commercial negotiation or relationship support, and comfortable in a target driven environment
- Great interpersonal/communication skills
- Engaging and energetic with a positive outlook
- Flexible working approach
- Professionally presented
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