Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available)
- The Business Resilience Analyst role is to support the delivery of our Operational Resilience, business continuity & TPRM strategy across a broad spectrum of stakeholders.
- They will support businesses and the Head of TPRM & Ops resilience with reviewing BCP plans, IBS documentation, Business impact assessments (BIA's) supplier resilience plans, incident management, risk and control process mapping, documentation production and as a technical support desk (system and process) and oversight function.
- They will collate and analyse information from a variety of sources to enable informed decisions that can be made in our Resilience, business continuity & TPRM strategy, along with ensure correct governance and reporting to our regulators and internal stakeholders.
- The role will also ensure we can lead on a more proactive approach to Operational business resilience, Business Continuity and TPRM planning by collating and developing multiple sources of data from across the organisation to act as an early warning system for any potential disruptions to our business.
- The role will also play a key part in analysing and performing retrospectives on any incidents, scenario tests and issues that arise so that we can proactively take steps to carry out route analysis and minimise future impact should these events occur again.
What You'll Do
- Provide regular operational risk business reporting on Operational Resilience - Important business services, BCP, TPRM and Critical Systems and Incidents (including all bronze events)
- Maintain systems, provide training and ensure full data integrity
- Provide input and analysis on scenario tests, BCP plans, supplier resilience plans, BIA, IBS to ensure they're fit for purpose, with the responsibility for action planning and closure
- Support the led on internal business stakeholders on the TPRM process and provide SME support and guidance
- Manage and continuously improve the Business Resilience and TPRM intranet site ensuring that information held is relevant and easy to navigate
- To be a key point of contact, scribe and collate relevant data during Incident Management Team invocations
- Perform ad-hoc data analysis and explore emerging risks and disruptions as they appear
- Prepare core presentation material (slides, reports) for stakeholder communication and meetings for an audience with attendees including Senior Leaders and Execs
Who You Are
Essential
- Extensive experience in a Business Continuity/Operational Resilience, TPRM and Crisis Management
- Good experience in facilitating meetings and workshops at operational and senior management level
- Strong knowledge in the production of formal policy/procedural type documentation
- A sound understanding of business operating models within a financial services/insurance company
- Experience of planning BC rehearsals and testing activities
- Strong communication skills (written and verbal)
- Strong interpersonal skills
- Good Analysis skills
- Advanced user of MS Word / Excel / Powerpoint / Visio
Desirable
- Data analysis / Reporting experience
- Previous Risk knowledge