We have an exciting opportunity for an experienced Pensions Advisor to join North Yorkshire Police as a Senior Pensions Advisor.
This role will be a temporary role working hybrid 50/50 split out of their headquarters in Northallerton. You will be working 37 hours a week Mon - Thurs 08:00-17:00 Fri 08:30-16:30
PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION.
Reporting to the Payroll and Pensions Manager and working with Payroll colleagues you will ensure that all relevant elements of the Pension Administration for NYFRS are understood and successfully delivered in accordance with the identified key performance indicators. You will contribute to the improvement of service delivery and review all key procedures and standards to ensure they are updated and communicated as required.
You will also undertake the Lead role in delivering pension projects or any other specific initiatives as required, i.e., McCloud/Sargeant and Matthews, alongside and supported by Payroll and Pensions Manager and Payroll colleagues and other relevant departments, ensuring that it is both regulatory and legally compliant. You will be expected to contribute to a positive and inclusive team culture, to ensure inter dependencies across Finance Services colleagues.
Key Responsibilities
- Ensure the efficient and effective management and administration of the pension schemes for NYFRS.
- Assist the Scheme Manager with running Firefighter Pension Schemes and act as service contact for external bodies regarding pension matters.
- Attend meetings and provide specialist information and updates to NYFRS as required.
- Manage the Pensions Administration and Payroll contract including performance management.
- Provide guidance to managers and employees in relation to pension and retirement processes.
- Liaise with Finance and Payroll on pension related matters and act as the main point of contact with pension administrators and as an authorised signatory, attending meetings as required.
- In conjunction with Payroll and LGPS/FPS administrators to undertake research and project work on key issues or specific initiatives as required.
- Provide all necessary documentation to the pension administrators in accordance with contractual arrangements.
- Provide briefings to managers on the impact of pension changes, risk assessment and IDRP complex pension related matters.
- Liaise with pension administrators to provide updates for publication on NYFRS intranet in relation to key pension matters e.g., legislative changes.
- Provide guidance to Payroll to ensure accurate monthly administrative processes for employees opting in and out of the Authority's Pension Schemes are in accordance with Scheme and/or auto-enrolment regulations.
- In conjunction with Finance, Payroll and Firefighter Scheme administrators, provide information for periodic Home Office and Government Actuary Department returns, disclosures, forecasts, and valuations exercises.
- Provide support to payroll in dealing with situations that impact pensionable pay i.e., Industrial Action.
- Responsibility for ensuring any data produced in relation to the post is accurate, current, and held with the appropriate security.
- Attend regional and national conferences/meetings via Teams or in person in relation to the pension schemes.
- Provide timely and credible solutions on complex pension management matters, in accordance with relevant procedures, best practice, regulation or legislation as applicable.
- Deliver service in accordance with agreed standards including KPIs and SLAs as well as identifying and developing ongoing procedure and service improvements.
- Maintain up to date knowledge of current and impending legislation and case law, identifying and addressing any impact on policies and procedures as appropriate.
- Develop and maintain good knowledge of key procedures and processes, identifying, resolving, and escalating issues as appropriate.
- Responsible for supporting and developing the payroll team to ensure full capability across all activities, delivering coaching and guidance, as necessary.
- Contribute to the development and agreement of service level agreements and key performance indicators with key stakeholders and colleagues as appropriate.
- Provide insight and analysis on key issues and trends, identifying and delivering any education and development to colleagues to improve their ownership of and capability to manage pension matters.
Requirements
- To succeed in this role, you will have the equivalent level of experience in a similar role or hold or be willing to work towards a CIPP (Certificate in Pensions Administration) and have demonstrable experience of providing high quality, customer orientated Pension advisory services to agreed SLAs and KPIs, ideally in either Local Government, the Police or Fire service.
- You will have good professional knowledge, particularly in pensions legislation and be naturally inquisitive about emerging legislation and case law. You will be comfortable working with financial data and undertaking complex financial calculations, as well as analysing data to identify trends and challenges and develop pragmatic solutions which mitigate risk.
- You will have excellent customer service, problem solving and interpersonal skills, including the ability to effectively communicate with a broad range of diverse and demanding customers across a variety of platforms.
- You will be proficient in the use of Microsoft Office and IT systems, have a high level of attention to detail and be comfortable with producing and presenting accurate data and information.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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