Job Title: Employee Relations Advisor
Department: Human Resources
Location: Bury
Reports To: Employee Relations Manager
Company Overview:
Join one of the UK's largest and most popular retailers of Sports Fashion with over 60,000 colleagues across 3000 stores around the world. Being an equal opportunity employer, this forward-thinking company embrace values and differences. Being a key player within the HR department, you will be an integral part of this successful and continuously growing company. The successful candidate will have the desire to promote their strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into their day-to-day. Their Human Resources team plays a crucial role in upholding this commitment, and we are currently seeking an experienced and dynamic Employee Relations Advisor to join this successful team.
Job Summary:
As a Employee Relations Advisor, you will be a key member of the HR team, responsible for managing complex employee relations (ER) issues and providing expert guidance to managers and staff. You will play a pivotal role in promoting a positive workplace culture, ensuring compliance with employment legislation, and mitigating risk to the business. This is an excellent opportunity for a seasoned HR professional to contribute to a thriving, people-centric organization.
Key Responsibilities:
- To provide practical and effective first line employee relations advice across the Group to Line Managers and colleagues within Retail and Head Office. This includes (but is not limited to) providing timely and accurate advice with regards to disciplinary, grievance, absence management and family friendly policies.
- Able to manage queries empathetically and in turn communicate outcomes clearly and articulately with the aim of minimising appeals.
- Act as a team player with the wider People team by sharing knowledge and expertise.
- Support and coach Line Managers to effectively manage and resolve employee relations matters through to appropriate conclusions.
- Provide support to Line Managers and the wider People team during meetings.
- Have an excellent working knowledge of up to date employment legislation, best practice and case law.
- Able to work autonomously and prioritise accordingly (with guidance and support from the People Relations management team where required).
- Be able to use Occupational Health appropriately within people relations casework and write referrals to OH Advisors.
- Communicate with and support the People management team to ensure employee relations policies and procedures are fairly and proportionately applied, whilst identifying opportunities for improvement to current practices.
- Understand the Groups' responsibilities to statutory regulations.
- Maintain clear audit trails for all People records in accordance with GDPR regulations.
- Support in ensuring that critical weekly/lunar/monthly and annual cycle People processes are executed within the relevant timescales.
- Assist with project work when required.
Skills/Experience/Knowledge
- CIPD qualified to a minimum of Level 5. Level 3 may be considered if the candidate is able to demonstrate substantial relevant HR generalist based work experience, with a desire to gain Level 5 qualification.
- Previous HR/People Advisor related experience is essential, preferably in a retail environment or another fast-paced, constantly changing People environment, with responsibility for managing high volume complex caseloads.
- Excellent knowledge of employment legislation and People Relations policies and procedures.
- Be comfortable offering advice and minute taking in formal meetings to ensure all interactions are documented accurately and conducted appropriately.
- Good communication skills with the ability to guide and influence and the confidence to challenge current practices appropriately where required.
- Able to communicate clearly and articulately with all stakeholders throughout the business.
- Proficient knowledge of Office365 and HR Systems (Previous experience of CoreHR/PeopleXD would be advantageous)
- Accurate typing skills recognising the need for attention to detail.
- Proven experience of working within a constantly changing environment.
- Flexible to work outside of standard office hours if required to support a 24/7 operation.
Benefits:
- Competitive salary
- Generous holiday allowance
- Staff discount at retail stores
- Pension scheme
- Ongoing professional development opportunities
How to Apply:
If you are a skilled HR professional with a passion for employee relations and are ready to take the next step in your career, we would love to hear from you. Please submit your CV detailing your experience and suitability for this role to: