Looking for a confident administrator for our Farnborough office to support the patient advisor team.
Client Details
A well established medical company in Farnborough
Description
- Maintain thorough and accurate records of all patient data and prescription information, inclusive of notes being added on all platforms in a timely manner
- Liaise with NHS GPs to obtain Summary Care Records on behalf of patients to ensure initial consultations are held to schedule
- Process and track prescription requests to clinical staff
- Complete prescription spreadsheets and communicate script activity to the relevant departments
- Uploading and processing prescriptions to the patient's Pharmacy of choice and document on patient profile
- Proactively communicate with patients at any stage to provide information and updates about any given situation
- To be responsible for ensuring that GDPR regulations and other Company policies are always adhered to
- Comply with CQC regulations, escalating any safeguarding concerns immediately and without delay
- To take responsibility in reporting errors, focusing on delivering consistent quality.
Profile
- Excellent communication skills, both written and spoken
- Strong relationship management, able to problem solving and find solutions for patients.
- Great attention to detail, organisation and time management skills
- Flexible, adaptable and resilient with the ability to remain calm and confident, supporting others as needed in challenges are faced.
- Proficient in Microsoft Suite including Word, Outlook, PowerPoint, Excel
- Experienced in handling confidential information
- Experience of working in a fast-paced environment or private healthcare setting is also desirable.
Job Offer
- Flexible Hours
- Competitive Pay
- Reward & Progression