Legal Business Support Clerk
Spalding - £23,000 - £26,000
The essential skills:
- Excellent accuracy and attention to detail in work produced
- Ability to multi-task and be hands on
- Work, and keep calm, under pressure to meet deadlines
- Ability to prioritise when receiving instructions
- Excellent verbal and written communication skills
- Customer care to the highest standard
- A can-do, pro-active and self-motivated attitude
- Willingness to undertake internal training to improve own knowledge
The primary responsibilities are to:
- Provide the team and wider firm with administrative support in line with the Company's workflow ethic
- Work responsibly to support the needs of the fee earners and the priorities given delivering a quality service
The day-to-day responsibilities are:
- Photocopying, printing, document binding, document bundling, CD and USB production, scanning
- Creating and maintaining data rooms
- Operating case management system including storing documents electronically organising and attaching to relevant matters
- Using BigHand workflow system to pick up job requests in a timely manner
- Ensuring compliance is adhered to, including completing all new client Anti-Money Laundering Checks
- Creating new clients and matters on the case management system
- Maintaining the Records Management System, including deed scheduling, adding items to the RMS and updating as appropriate, document retrieval, running reports as requested
- Collecting and returning work as required by specific departments
- Dealing with queries and enquiries from fee earners, Team Co-ordinators and secretaries
- Dealing with queries from clients/companies regarding location of deeds etc
- Assisting the Operations team when cover is required, to include operating switchboard, handling outgoing post, hospitality and file archiving
- Scanning on of incoming post
- Printing and preparing enclosures in readiness for outgoing post
- Assisting Operations Director with routine and ad hoc tasks/projects
- Supporting new starters to the department with training
- Working within the team to ensure departmental guides and training notes are kept up to date, and participating in departmental training to ensure consistency is maintained across the team
- Any other reasonable requests from Fee Earners and/or Manager
The ideal candidate should:
- Be flexible as a member of the wider support team and assist with work as required, co-operating with peers and others, ensuring a co-operative team environment
- Provide support across the firm in a professional and friendly manner
- Ensure the confidentiality of all the company's and clients information
- Be willing to undertake any specific training when required to do so and overall to have a responsibility towards self-development