Are you a HubSpot expert with a passion for CRM management and optimisation? Do you thrive on improving customer experiences through automation and data-driven insights? If so, WE Talent want to hear from you!
As a HubSpot CRM Manager you will play a critical role in managing and enhancing our client's HubSpot CRM platform, including the Marketing and Sales Hubs. You will be the go-to expert, responsible for enabling, training, and supporting our team in effectively utilising HubSpot to drive business growth and improve customer experience.
Key Responsibilities:
- HubSpot CRM Management: Oversee and optimise the HubSpot CRM platform, including managing user accounts and ensuring effective use of Marketing and Sales Hubs.
- Customisation & Automation: Tailor HubSpot properties, workflows, pipelines, and automation tools to meet business needs, while eliminating manual tasks to boost productivity.
- Training & Support: Provide ongoing training sessions and support to team members, ensuring they are confident in using HubSpot effectively.
- Data Management & Reporting: Manage and maintain data integrity, including segmentation, importing/exporting data, and generating comprehensive reports and dashboards.
- Performance Analysis & Optimisation: Regularly analyse HubSpot usage to identify opportunities for improvement and recommend optimisations to enhance customer experience.
- Documentation & Best Practices: Create and maintain detailed documentation, including best practices and usage guidelines, to ensure consistent and efficient use of HubSpot.
Requirements:
- Proven experience managing and optimising HubSpot CRM, including Marketing and Sales Hubs.
- Strong understanding of CRM data management, reporting, and automation.
- Excellent communication and training skills, with the ability to convey technical concepts to non-technical users.
- Analytical mindset with the ability to assess needs, solve problems, and make data-driven recommendations.
- Experience in building workflows, sequences, and automations in HubSpot.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Our client offers:
- Hybrid working with the ability to attend regional offices for meetings and socials (please note you must be located in England as you will be travelling into local offices)
- 25 days holiday plus bank holidays
- Life assurance
- Private health care
- Annual bonus
Please note: Salary listed is the full-time equivalent, if the role is taken on a part-time basis the salary will be pro-rata.
WE Talent acts as an employment agency for permanent recruitment. By applying for this job, you accept the Privacy Policy and Disclaimers which can be supplied on request.