This is a great opportunity for an experienced customer service, administration or sales professional looking to build a career with a well-established, rapidly growing company.
As a Sales Support Executive, you will be responsible for supporting and assisting on a day to day basis to help grow the business where the Account Managers see fit.
Client Details
My client, who are based in Wantage, are an expanding organisation who are rapidly growing, so many career progression opportunities within. They specialise within the IT industry.
They pride themselves on their flexible, rewarding and progressive working environment.
Description
Key responsibilities of the Sales Support Executive include:
- Dealing with all aspects of customer services
- Hold strong communication to customers
- Loading and supporting sales orders within the CRM
- Ensuring orders are correct prior to arrival
- Replying to customers, internal comms and suppliers enquiries when Account Managers are unable to respond
- Preparing and providing quotes to customers where required
- Assisting with Demo Kit requests and orders
- Liaising with supply chain and manufacturers for stock queries
- Taking part in product training and keeping up to date with new products
- Attending customer meetings from time to time (virtual or physical)
Profile
The successful Sales Support Executive will have:
- Previous admin, customer service or sales experience
- Be customer focused
- Strong communication skills with multiple internal departments
- Excellent accuracy and attention to detail
- Ability to listen and articulate effectively
- Experience and understanding of Microsoft Office
- Must be a problem solver and able to work under own initiative
Job Offer
Benefits include:
- Company bonus
- Hybrid remote working
- Learning and development plan
- Reward and recognition system
- On-Site Gym
- Company vouchers
- Pool table/batak/table football
- 25 days holiday plus bank holidays
- Extra holiday for long service
- 2 well being days
- Birthday bonus
- Anniversary bonus
- Pension scheme
- Medical scheme
- Sick pay
- Life Insurance 4 x salary
- Free parking