Job Description
A great and rare opportunity has arisen for an experienced Property Manager, to join our established
residential lettings
team in Annesley, as our Corporate Property Management Team Manager. This is a significant role and the successful candidate will be critical in driving the growth of the department by overseeing our growing Corporate Property Services team, offering the highest level of service to our Corporate clients.
Our
property management team
play a crucial role in ensuring that our
landlords
with multiple properties and
tenants
receive the high-quality service they deserve, throughout their time with us. This is an exciting opportunity for an ambitious and driven people leader who is experienced in the
lettings industry
and is passionate about inspiring and
developing their team
to be the best property professionals, delivering a first-class customer service.
Role and responsibilities of a Corporate Property Management Manager
- Overseeing the Property Management team to ensure productivity, efficiency, and customer retention.
- Create, Lead and motivate the team to deliver excellent customer service where colleagues support each other to achieve individual, team and company goals.
- Overseeing maintenance works, end of tenancy deposits, safety certification and compliance, and having a sound knowledge of housing legislation and regulations.
- Overseeing training, development, coaching and performance management of your team to get great results.
- Monitoring and managing Key Performance Indicators (KPIs).
- Reporting to clients on a regular basis, delivering consistently in line with Service Level Agreements.
- Working closely with the senior management team to ensure company objectives are achieved.
What skills and experience are required of a Corporate Property Management Manager?
- Experience in managing and leading people to achieve great results via performance management.
- Dynamic team player and motivational manager
- Experience in dealing with portfolio clients/institutional investors is preferred, although not essential
- 3+ years experience running a team of Property Managers is preferred, although not essential
- Naturally resilient, driven and customer-centric with a can-do attitude.
- Proven track record of delivering great customer service.
- An articulate communicator with ability to create colleague and customer relationships
- Ability to embrace change and grow with the business.
Benefits of a Corporate Property Management Manager:
- Excellent career progression opportunities throughout the business.
- 23 days annual leave increasing with length of service.
- Perks at Work – Discounts on products and services including Electrical and travel.
- Discounts on Estate Agency, Mortgage, Conveyancing and Surveying Services.
- Access to our Employee Assistance Programme 24 hours, 7 days per week.
Connells Group
is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services.
Connells Group UK
is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.