Job Title: Administrator
Location: Chatteris, Cambridgeshire with occasional travel to Essex required
Contract Details: Permanent, Full-time
Salary: £25,000 - £30,000 per year (negotiable depending on experience)
About Our Client:
Our client, an established importer in the logistics industry, is seeking two Administrators to join their friendly and growing team. With offices in Essex and Turkey, they supply a variety of foods to Retail markets. As they continue to expand, this is an exciting time to join their organisation and contribute to their journey of sales growth.
Benefits & Perks:
- Competitive salary
- Employee discounts
- Wellbeing support
- 22 days holiday plus 8 bank holidays
- Additional days holiday upon 3rd, 5th & 7th year anniversary
Responsibilities:
- Maintain day-to-day operations in the customer service department
- Respond to customer service issues promptly and efficiently
- Interact with customers daily, answering their questions and directing them to the appropriate services or department
- Work with the team to consistently meet customer service targets/ KPIS
- Drive continuous improvements in transport operations and act as a key contact for internal and external stakeholders
- Maintain an orderly workflow according to priorities
- Manage incoming calls and emails effectively
- Order processing
Essential:
- Experience within the Customer Service, Logistics, or Supply Chain environment
- Professional and confident telephone manner
- Excellent verbal and written communication skills
- Strong organisational skills with the ability to prioritise and meet deadlines
- Attention to detail
Technologies:
- Proficient in MS Office Suite
How to apply: If you are passionate about providing excellent customer service and want to make a difference at our client's organisation, please apply now by submitting your CV and a cover letter highlighting your relevant experience and why you believe you are the ideal candidate for this role. We look forward to hearing from you! ??????
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