My client a leading Financial Services organisation who are vibrant, inclusive, and innovative place with great ambition!
Role will include:
- Processing mortgage payments and redemptions
- Carrying out a variety of mortgage administration tasks
- Handling inbound and outbound telephone calls, and e-mail/postal communications
- Handling mortgage completions, including liaison with solicitors and communication with customers
- Providing a professional and efficient service to existing mortgage customers and brokers
- Carrying out system testing, which also improves knowledge and experience
What we're looking for someone who:
- Has excellent customer service skills
- Problem analysis and resolution skills
- Has strong written and verbal communication
- Has excellent attention to detail
- Ability to prioritise workloads and work under pressure
- Honesty, integrity, and commitment
- Confidentiality
The vacancy is for Mortgage Customer Services Support (Administration), an 18 month FTC potentially extended to 24 months
Hours: 35hour per week, Monday to Friday 9:00am 5:00pm
Location: Mansfield Office hybrid working can be utilised following successful completion of 6 month probationary period
We offer;
- Competitive Salary
- Annual Bonus Scheme  (non contractual)
- Holidays Starting at 22 days plus Bank Holidays (increases with length of service)
- Birthday Holiday
- Ability to buy and sell holidays
- Free will writing scheme
- Free breakfast everyday
- Free fresh fruit every week
- Paid Menopause leave
- Cycle to work scheme
- Electric Vehicle scheme
- 35 hour working week
- Pension scheme - 5%, 6%, 7%, 8% or 9% matched
- A friendly and open culture where teams strive to do the right thing by their colleagues and our members
- An organisation with a strong sustainability agenda
- Access to a wide range of health and wellbeing resources
- Engagement activities throughout the year
- Summer BBQ and Christmas Party
- An active social and community agenda
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