Our client is a fast-growing, technology-driven leader in energy data and services, with a legacy of over 40 years. Boasting more than 3.5k satisfied customers and a team of 300+ dedicated professionals, they are at the forefront of their industry.
Currently looking to hire a Contracts Administrator on a 6-month FTC based at their Bristol office to be responsible to the Commercial Management for the clerical activity associated with the Smart Metering Business contracts.
Salary: £28,000 to £31,000 pro rata, depending on experience
Hours: 35 hours per week, Monday to Friday, 9am-5pm
Location: Bristol Office, with hybrid option available after training (2 days in the office as a minimum)
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!
What will your responsibilities include?
- Promote Smart Metering services through telephone, email and personal communication with customers.
- Prepare Meter Operator Agreements consistent with customer requirements and Smart Metering commercial policy. Enter details on Smart Metering IR systems.
- Manage the distribution and return including renewal of existing contracts.
- Process supplier appointments, de-appointments and requests for metering work.
- Ensure customers are correctly billed in liaison with Accounting Support, including processing contract, billing and debt queries.
- Produce and validate billing reports for large customers.
- Effectively communicate with customers (including senior managers and consultants), Data Collectors, Meter Operators, Suppliers, and other service providers to resolve problems.
- Process records into document management systems
Do you hold the required skills, experience & attributes?
- Consistently professional, confident, and calm even in challenging situations.
- Demonstrate a customer focused approach; and an expectation of others to do likewise.
- Strive to meet objectives and improve performance.
- Highly organised with good attention to detail
- Articulate, professional and clear verbal communication skills.
- Present information clearly and in an engaging way.
- Good interpersonal and rapport-building abilities.
- Precise and appropriate written communication skills.
- Strong problem-solving and analytical abilities
- Strong administrative and organisational skills.
- Intermediate knowledge of Excel, Word and Outlook
For your information:
- Interested? Please send your CV in as a Word format only
- *Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
- **Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
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