Corporate Account Handler
£45,000
Colchester
The Company:
A global Insurance Broker with offices that span across over 100 countries are looking for a Corporate Account Handler to join their team. This role is based within their Colchester office which is currently 250 people strong and growing.
As Corporate Account Handler you will support the team to deliver an excellent and comprehensive service in the administration of new business (supporting clients purchasing cover online via a quote and buy system), renewal and mid-term changes so that customers' needs are best satisfied through suitable cover and pricing. Offering professional advice to corporate clients.
You will benefit from working for a highly reputable, global insurance provider who are able to offer clear career progression, hybrid working 3 days a week in the office and many offer benefits.
The Role:
- Assist in achieving Group/Division client retention targets by providing an excellent level of service.
- Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable).
- Obtain renewal terms and present to client and Issue renewal documentation in line with contract certainty.
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
The Candidate:
- Excellent level of technical insurance skills, to be assessed by regular in-house testing.
- Excellent client service skills.
- Excellent level of negotiation and broking skills.
- Ability to gather and analyse information from the client.
- Ability to identity and respond appropriately to an individual client's level of understanding.
If this sounds like a great opportunity for the next step in your career, click the apply button today!