SPANISH AND ITALIAN SPEAKING CUSTOMER SERVICE EXECUTIVE
LANGUAGES
Fluent Spanish is essential as well as a good conversational level of Italian
LOCATION
South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY
SALARY
£28,000 - £30,000 pa
COMPANY AND BACKGROUND
Our client is a world leading exporter of some of the world's most recognised brands in the luxury goods sector.
JOB RESPONSIBILITIES
This is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish speaking Export Customer Service Executive and back up to Italian speaking customers.
You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:
- Placing customer orders for products
- Advising customers of queries on orders and finding solutions for them
- Dealing with customer complaints
- Liaising with courier and freight companies
- Monitoring the efficiency of the export operations in the territories you are responsible for
- Providing support to the Export Sales Teams
CANDIDATE EXPERIENCE / SKILLS
- Fluent Spanish is essential as well as a good conversational level of Italian and English
- Previous customer service experience or administrative experience is essential
- A clear and confident communicator
- Effective at prioritising and able to work to deadlines and under pressure
SALARY
£28,000 - £30,000 pa depending on experience plus benefits
WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 - 16.00 OR 9.00 - 17.00
CONTACT: Lisa Grimes