Centre Coordinator (Front of House) 27,000-£28,000 plus Bonus Location - Goswell Road EC1
A unique and dynamic, property management company who specialise in business centres all over London, are looking to recruit a personable, outgoing, self- motivated front of house centre coordinator to work at one of their leading sites situated in Goswell Road EC1
This is an exciting place to work where this company is the home too small to medium size entrepreneurial creative and corporate businesses.
This company offer excellent working conditions and benefits to include a generous Bonus
About the Role:
You will enjoy working within a vibrant, relaxed, dynamic environment, this is not a traditional receptionist role.
Overview:
" You will assist the Centre Manager to pro-actively manage and market the above Business Centre(s):
" To assist the Centre Manager and Assistant Centre Manager to pro-actively manage and market the above Business Centre(s).
" Providing high levels of customer service at all times.
Key Responsibilities: Customer Service
" Provide first class customer service to all customers, and visitors to the Centre.
" Liaise with all existing customers and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
" Ensure all day-to-day customer needs and complaints are handled quickly, efficiently and to ensure
Teamwork
" Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role.
" Deputise in the absence of the Centre Manager and Assistant Centre Manager as and when required.
" Marketing and Community
" Encourage inter-customer trading events through the company's network and location websites.
" Promote the company through customer and public contact.
" Assist in organising, managing and hosting of events to help promote customers, build communities, new relationships with potential customers and relevant stakeholders.
" Use relevant social media platforms to increase awareness of both customers and the Centre in the wider community in accordance with our policies.
Administration
" To run the reception, office administration and bureau facilities within the Centre(s) with the highest standards of professionalism, efficiency and presentation in line with companies Policies and Procedures.
" To be familiar with the Centre's Administration Procedures, systems, services and customers.
" In the event of a fire evacuation, assume role of Senior Fire Marshall and co-ordinate evacuation in line with policy for the Centre/s.
" Familiarisation with the customer moving in and out procedures.
Ideally your previous front of house experience will come from either a business centre/Property/Hotel or high- end retails background Please send your CV immediately, this is an excellent company to work for who really value their staff Excellent benefits and working conditions call now for further details