Senior Credit Controller / £30,000 / Hybrid Working / North Manchester
This is an ideal role for an individual who is experienced in the main duties of Credit Control, looking to take on a position where you can be kept busy whilst adding value to the team. I can vouch for the culture and environment, placing within this company previously, and always hearing positive praise on it. This company is continuously progressing, and will offer a brilliant opportunity for the right individual. In this role you will build relationships with key internal and external stakeholders to ensure that all queries are reviewed and updated within a timely manner, enabling the company to secure a payment and actively manage the credit risk exposure of the business.
Suitable candidates will have a background in Credit Control and are eager to level up their experience within Credit Control. While AAT or CICM studies are a plus, practical experience takes precedence.
Location: North Manchester + Hybrid (3/2)
Salary: £30,000
Main responsibilities:
- Maintain own ledger by following the agreed collection strategy.
- 1st Point of escalation for accounts eligible for legal action and work with the legal team to obtain payment of overdue invoices
- Approve credits and write offs via a workflow
- Ensure all cash on account postings have been investigated and correct action taken within a timely manner once the initial investigation has been completed by the AR Team.
- Support the Credit Control in escalating their queries within the business by being the first point of contact and escalating to the Accounts Receivable and Credit Control Manager if required.
- Support on the yearly internal and external audit.
- Ensure process guides and request forms are maintained and are up to date.
- Supporting on ledger reviews with the Credit Control team and business.
Person Specification:
- Team player
- Confident communicator – Written and verbal.
- Self-starter.
- Good organisational skills, with the ability to multitask and prioritise.
- Performance driven and keen to exceed expectations.
- Proven Customer service experience.
- Excellent time management.
- Problem Solver (error detection, correction, and root cause analysis).
Experience: Essential
- 2+ Years previous Credit Control experience.
- Intermediate Excel (Pivot tables/Look ups)
- Proven Customer service experience
- Client Portals
- Password protecting documents
- GDPR Compliant
Experience: Desirable
- People Management
- Master Data
- Working knowledge of D365
- Previous experience of reporting KPI's including SLA's & OLA's.
- Working knowledge of Power Bi
Qualifications: Desirable
- AAT / CICM
For the full job spec, please enquire.