My client a leading law firm in Central London are looking for a Revenue Controller to join their busy team.
The role will report into the Revenue Manager undertaking the following tasks:
Responsible for a portfolio of partner practice groups, focusing on reducing "lock up" through effective WIP management and timely processing of bills.
- Liaise with clients to ensure prompt payment of invoices and handle client queries within the firm's SLA times.
- Build and maintain strong working relationships through the revenue cycle to ensure invoices are processed and paid promptly.
- Resolve all queries in a timely manner, ensuring no impact on relationships or cash flow.
- Monitor exposure across your assigned portfolio, action escalations according to firm guidelines, and work to improve lock-up days.
- Maintain an accurate client contacts database and up-to-date notes on our Adarent collections system, adhering to the collections policy.
- Manage special rates, produce account reconciliations, process monthly statements of account, and manage a ledger of group clients.
- Collaborate across all practice groups, manage client partner debt across different ledgers, transfer time, and client funds in line with firm policy.
- Prepare files for legal action on non-paying files, ensuring all necessary steps and paperwork are completed.
- Be flexible at month-end to assist the wider finance team and contribute to future projects as we advance our billing processes.
Required Skills & Qualifications:
- Proven track record of success within a revenue role, ideally within the legal sector or other professional services environment.
- Ability to establish and build close working relationships with both partners and other teams within the firm to maximise cash flow.
- Strong, confident telephone manner and ability to build relationships with clients to address problems effectively.
- Confident in dealing with authority and ensuring best working practices.
- Proactive, forward-looking, demonstrates initiative, and takes ownership of ledgers working to collections policy guidelines.
- Excellent planning, organisational, and multi-tasking skills.
- Strong communication skills, capable of presenting information effectively both orally and in writing.
- Excellent numerical and analytical skills with high accuracy and keen attention to detail.
- Good time management skills.
- Calm, confident, and resilient with a professional, willing, and ‘can do' attitude.
- Experience with Aderant Expert is advantageous but not essential.
- Billing background and e-billing experience are preferred.
- Strong IT skills, including proficiency in Excel and Word