Job Title: Hansen SME (Subject Matter Expert)
Job Reference Number: 1010834
Location: Reading, Hammersmith (Hybrid - Minimum 3 days in the office per week)
Tentative Start Date: ASAP
Employment Type: Contract
Contract Duration: 6 months
Candidate Day Rate: Market Standard
IR35: Inside
Job Description:
We seek a highly skilled Hansen SME to join our team on a contract basis. The ideal candidate will have deep expertise in Hansen CPQ and Hansen EPC, with a strong background in product modeling and BSS/OSS solutions. This role requires a proactive and experienced professional to plan, sequence, and execute tasks efficiently, contributing to the successful deployment and operationalization of Hansen software solutions.
Key Responsibilities:
- Product Modelling: Conduct workshops and design rationalized product models. Apply knowledge of TM Forum eTOM, TAM, and SID concepts.
- Configuration Management: Configure Hansen software solutions, execute configuration management, and define product data migration strategies.
- Consultancy & Training: Provide product implementation consultancy, develop training materials, and deliver training courses as needed.
- Process & Organizational Design: Design and deploy process and organizational models for the rollout and use of software solutions.
- Functional Specifications: Produce detailed functional specifications for implementation work.
- System Analysis & Development: Analyze current programs, diagnose and troubleshoot issues, and design solutions. Develop new programs and oversee testing phases.
- Multi-Vendor Environment: Work effectively in a multi-vendor, multi-systems environment, supporting QA/UAT/Acceptance testing.
- Technical Expertise: Demonstrate knowledge of XML, web services, microservices, JSON, middleware/integration technologies, BPM, orchestration suites, and CI/CD tooling.
- Team Collaboration: Collaborate with junior developers, resolve technical and non-technical issues, and contribute to the overall team progress.
Skills and Experience Required:
- Hansen Expertise: In-depth knowledge of Hansen CPQ and Hansen EPC, with experience in product modeling concepts.
- BSS/OSS Solutions: Significant experience in Catalog, Order Management, and Provisioning within telecommunications, cable, or high-tech sectors.
- Agile Methods: Experience working in an agile environment or as part of an agile team.
- Technical Skills: Strong understanding of XML, web services, microservices, JSON, middleware/integration technologies, and CI/CD pipelines.
- Interpersonal Skills: Excellent communication skills, with the ability to represent the company effectively in client meetings.
- Team Work: Ability to work with a team, including offshore-onshore models, and to derive component designs and implementation strategies from high-level designs.
- Self-Starter: Proactive in identifying areas for growth and improvement within ongoing programs.