Business Administrator Apprentice - Level 3
** This could be the role for you! **
A leading training provider has an exciting opportunity for someone to join the team at their head office in Chesterfield to help the company continue to grow and reach their targets. Are you an ambitious and dynamic individual who has the desire to succeed If so, APPLY NOW!
About our client:
Our client holds training courses throughout the UK in respect of Drink Drive Rehabilitation on behalf of the Driving Vehicle Standards Agency (DVSA) and HMCTS.
The role:
Possible start date: ASAP
Monday to Friday, 9am to 5:30pm and one Saturday per month, 9am to 12pm
Total working hours: 40
What you will do in your working day:
- Inbound and outbound calls (no cold calling involved).
- Screening and cleansing data.
- General administration.
- Dealing with inbound customer enquiries through emails and telephone calls.
- Answering telephone and email enquiries professionally and within a reasonable timescale.
- Contacting clients through a variety of channels to book them on to their training courses.
- Day to day office duties.
- Maintaining and supporting with electronic and hard copy filling systems.
- Open and sort documents accordingly.
- Assisting in resolving any administrative issues.
- Taking payments by telephone on their company operating system.
- Maintaining and updating information on their CRM system when required.
The training you will receive:
- Level 3 Business Administration qualification.
- All training is undertaken online, through a combination of self-paced eLearning and live online classes.
- Functional skills in English and Mathematics, if required.
Salary
- £8.00 per hour (Raising to £11.50 after 3 months)
- Monthly bonus
- Yearly salary reviews
Qualifications required:
- GCSE or equivalent English (Grade A* - C 9/4) - Essential
- GCSE or equivalent Mathematics (Grade A* - C 9/4) - Essential
Essential Skills:
- Ideally you will be customer service minded and preferably have some experience.
- Good communication skills.
- Time management skills.
- Professional nature.
- Ability to work on your own and as part of a team.
- Strong attention to detail both personally and to your work.
- Organised and able to prioritise workload.
- Ambition to grow within the business.
Desirable skills:
- Ability to thrive in a fast-paced environment.
- Confident telephone manner.
- Previous experience in an admin related role.
The apprenticeship:
Qualification: Business Administration Level 3
Duration: 15 months